Date(s) - 08/19/2020
8:00 pm - 9:15 pm

To view the video of this presentation, go to:

**Please Note!** Registration for this event need not be completed by registered VLERA members. Only non-members need to complete registration in order to participate in the webinar as all registered VLERA members will have free access to this and all future webinars hosted by VLERA.

All non-members who register for this event will receive a Zoom link within 24 hours of the event.


Professor John W. Budd

Organizational leaders, public policy makers, dispute resolution professionals, and scholars have developed diverse methods for resolving workplace conflict. But there is inadequate recognition that the effectiveness of a dispute resolution method depends on its fit with the source of a particular conflict. Consequently, it is essential to better understand where conflict comes from and how this affects dispute resolution. To these ends, this presentation uniquely integrates scholarship from multiple disciplines to develop a multi-dimensional framework on the sources of conflict. This provides an important foundation for theorizing and identifying effective dispute resolution methods, which are more important than ever as the changing world of work raises new issues, conflicts, and institutions.


Wednesday, August 19, 2020 from 8:00 – 9:15 p.m. Eastern time

SHRM & HRCI Recertification Credits and CEUs

Pending approval

Pre-Workshop Assignments



  • Introduction
  • Structural Sources of Conflict
    • Four Structural Alternatives
  • Cognitive Sources of Conflict
    • Cognitive Frames and Preferences
    • (Limited) Information Processing
    • (In- and Out-) Group Perceptions
    • (Mis)communication
  • Psychogenic Sources of Conflict
    • Emotions and Moods
    • Personality
  • Managing Conflict at its Sources
    • Resolving Structural Conflict
    • Resolving Cognitive Conflict
    • Resolving Psychogenic Conflict
  • Conclusion: The Need for Multipronged Approaches for Multilayered Disputes

Location link will be distributed to registrants after payment.


  • No cost for members
  • Non-members: $5.00

Presenter Biography

John W. Budd

John W. Budd is a Professor of Work and Organizations in the University of Minnesota’s Carlson School of Management, where he holds the Industrial Relations Land Grant Chair. He has authored four books, including a comprehensive textbook on labor relations now in its 6th edition. Professor Budd is a Labor and Employment Relations Association (LERA) Fellow and past LERA executive board member. He has been chair of the Department of Work and Organizations, Director of the Center for Human Resources and Labor Studies, and Director of Graduate Studies for the University of Minnesota’s graduate programs in Human Resources and Industrial Relations. He also created a MOOC entitled “Preparing to Manage Human Resources” which has attracted the interest of over 70,000 students.


Bookings are closed for this event.

Comments (2)

Is it true this event is closed for bookings? Just trying to see if I am able to still attend this training webinar. Thanks.

Registered members of VLERA need not register for the webinar August 19th, 2020. All VLERA paid members will receive a link to the webinar within 24 hours of the webinar’s date and time. Only those who are not paid members of VLERA are required to register for webinars at this time.

If you have any additional questions or comments, please feel free to reach out to me at

Thank you!

Brandie Laughner
VLERA Chapter Secretary

Leave a Reply to Joseph Millar Cancel reply

Your email address will not be published.