8:00 pm - 9:15 pm


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Diversity, Equity and Inclusion of Workplace Neutrals

Problems, Solutions and Opportunities


The workplace is ever changing and is comprised of individuals from various sectors of society and demographic backgrounds. However, when it comes to being heard or having a dispute resolved, often the individuals resolving the dispute do not reflect these same demographics. This dynamic has been addressed in other industries like professional sports and big law firms in connection with hiring practice. The presentation will discuss the need for diversity, equity and inclusion among the ranks of workplace neutrals and explore methods for creating the balance.


Jeanne Charles, Esq.

Jeanne Charles, Esq. resides in Florida with a national ADR practice including arbitration, mediation and fact-finding predominately in the areas of workplace disputes. She earned her Juris Doctorate (JD) degree from DePaul University College of Law in Chicago. She currently serves as a labor arbitrator on various panels that include the City of Chicago, Chicago Teachers Union, Chicago Transit Authority, IAFF, City of Miramar, Miami-Dade County, Internal Revenue Service, the National Treasury Employees Union, AFSCME, New York City Department of Education, United Federation of Teachers, US Olympic and Paralympic/Anti-Doping Agency and Major League Baseball (MLB). Ms. Charles is also a Special Magistrate for the Florida Public Employees Relations Commission (PERC) and is listed with the American Arbitration Association, Federal Mediation and Conciliation Service, and National Mediation Board. In September 2021, Jeanne Charles was appointed by President Joe Biden to the Federal Labor Relations Authority Federal Service Impasses Panel where she, along with the other Panel members, resolve collective bargaining impasses between federal agencies and their unions.. 

Ms. Charles is an adjunct professor at Penn State University’s School of Labor and Employment Relations where she teaches a graduate course in Human Resources and Employment Relations. She also serves as an adjunct professor for the University of Arizona Law School teaching advanced negotiations. Ms. Charles speaks regularly in various venues that include the American Bar Association, American Arbitration Association, Federal Mediation and Conciliation Service and nation-wide bar association events. She has served on the National Academy of Arbitrator’s Board of Governors and formerly chaired the Videoconference Task Force. She is also a Fellow with the College of Labor and Employment Lawyers. More detailed information can be found at www.JCharles@JCharlesADR.com.

SHRM/HRCI Recertification Credits:

Approval Pending

Pre-Workshop Assignments



* No cost for VLERA members
* $5.00 cost for non-members


This webinar will be held via Zoom. Zoom link will be provided via e-mail the day of the presentation.

To reserve your space complete the registration form on the bottom of the page.

Please note, if you are a VLERA member you must log in before registering for the event.


Bookings are closed for this event.

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