A Conversation with UNI Global Union General Secretary Christy Hoffman: Remaking the World of Work for the Service Sector
Christy Hoffman, General Secretary – UNI Global Union
Christy Hoffman is the General Secretary of UNI Global Union, the global union federation for workers in services which represents 20 million members in 150 countries. Christy first joined UNI in 2004, began her role as UNI’s Deputy Secretary in 2010 and was elected as its General Secretary in 2018.
Her work at UNI followed more than 25 years of experience as a U.S. based trade unionist, beginning as a shop steward in a jet engine factory and later as legal counsel to leading US unions, spanning sectors including coal miners, delivery drivers, security guards and health care professionals.
Christy has been instrumental in the transformation of UNI’s work towards an emphasis on the growth of unions across the UNI sectors, which include telecommunications, logistics, retail, media and private security among others. She has bargained with many of the world’s largest multinationals and has led the negotiations for many of UNI’s global agreements which secure the rights of the company’s global workforce. Her skill and determination as a negotiator were essential to the conclusion of the 2013 Bangladesh Accord on Fire and Building Safety and its renewal in 2018, as well as the successful enforcement of this agreement.
An influential advocate across the “business and human rights” landscape, she has campaigned to strengthen the international standards and tools which govern corporate accountability and the human rights of workers. Under her leadership, UNI has called for a just transition for workers in connection with both technology and climate disruption and has been outspoken with its demand that governments must stop the increasing concentration of power among digital monopolies. Christy also widely promotes UNI’s central message that collective bargaining is the answer to the crisis of inequality facing the world’s economies.
Christy has a law degree with honors from New York University (Order of the Coif), and a BA (Hons) degree from Smith College.
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