How to Reduce Unconscious Bias
This course will provide a discussion on unconscious bias in the workplace, along with guidelines and best practices for reducing biases in the alternative dispute resolution (ADR) profession. For many of us, these conversations are challenging and oftentimes painful because we’ve all been impacted in one way or another – questions often arise about what we should say and how we should say it. This discussion will identify resources to help us discern individual and workplace biases, suggest guidelines and strategies to lessen them, provide information on how to navigate around such biases more skillfully, and to search for such resolution jointly and with compassion.
For the most part, society has moved past condoning instances of explicit biases. Now, our biases are mainly manifested at an unconscious level in the workplace. The central workplace for arbitrators and mediators is the hearing room, and for advocates is enlarged to include the pre-hearing discussions and negotiations which lead up to mediation and arbitration. The presenters will discuss ways to successfully teach tolerance in the workplace and discuss how the attitudes brought to the workplace may affect the quality of services we render to customers, clients, and parties to our mediations, arbitrations, and litigation. Topics for conversation will include promoting self-awareness, finding common ground and shared values, and how to best engage in difficult conversations on such matters.
Christina E. Haselberger, COLERA President
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Pricing and Logistics
The webinar is free, courtesy of COLERA. Please register to reserve your seat and receive the Zoom link to attend.
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